Call us toll free: +447979683901
Send us an email: laura@lauraigallery.com

Purchasing From Laura I. Art Gallery

The majority of all our orders will be delivered within 10-14 days of purchase. Transit time for international shipments is 5-7 business days. Delivery times can be affected by a number of variables, which may lead to shipment delays. Please see below some of the factors that could have an impact on your order: 

Due to the coronavirus pandemic, an artist’s ability to prepare an artwork for shipment may be limited; an artist may not have immediate access to the work itself, or the vendors used to prepare the work for shipment may be closed.¬†¬†¬†

Customs processing may also be delayed. Please see below a list of countries that are experiencing delays due to local restrictions and custom office closures: 

Argentina – Courier service is suspended

Australia (additional 1 week delay)

India – Courier service is suspended

Italy (3-4 week delay)

New Zealand (additional 1 week delay)

Pacific Islands (additional 1- 2 week delay)

Russia  (3-4 week delay)

South Africa (additional 1 week delay)

Ukraine  (3-4 week delay)

Venezuela РCourier service is suspended 

Our printing facility is currently operating with a limited number of production staff due to health and safety restrictions; this may cause the production of your Open Edition or Limited Edition print order to be delayed. Please see below the current time estimates for print orders: 

Canvas prints – 6 days

Fine Art prints – 4 days

Framed prints – 7-14 days

Photo prints – 4 days

Yes, we will what we can to keep you updated with as much relevant information on your order as we can. 

For every order, you will receive an order confirmation email which outlines the approximate timelines for shipments and deliveries. 

With the purchase of every original work, you will receive an email notification that will confirm when the work will be shipped from the artist to yourself. Once it is the way, we will provide you with tracking information. If there are any changes or delays, we will ensure you are made aware. 

With the purchase of Open Edition and Limited Edition prints, you willl receive an email notification once the order has shipped. Due to restrictions at our printing facility we are not able to provide production estimates per order, so please refer to the list of estimated production times, as shown above.

We do our best to respond to all inquiries within 24 hours. Due to a higher volume of calls and emails, it could take us longer to respond. Our customer service team responds to inquiries in the order in which they are received, as quickly as possible. 

Thank you for understanding.  If you have any additional queries or concerns, please contact us at info@lauraigallery.com

For details on how your work will be shipped, please visit the specific webpage for the particular artwork you are interested in on our website or feel free to contact Laura I. Art gallery via telephone or email. Each item ships directly from the artist themselves, so it will vary depending upon how the artist plans to ship it. Please see below the typical shipment methods:

Cardboard box shipping
The item will ship flat in a sturdy and well-protected cardboard box. We work with our artists every step of the way to ensure that works are shipped according to our very high standards. Expect your artwork to arrive with plenty of support packaged in to make its journey as safe as it can be..

 Crate shipping
The item will ship in a wooden crate,. The crate will contain packaging materials that meet our strict standards to keep it firmly in place and sealed tightly during its journey. 

Tube shipping
The item will arrive rolled in a dent-resistant tube.This method is especially recommended for oversized works and also provides lower shipping costsl. Rolled works can be easily stretched (i.e., they can be placed onto wooden stretcher bars) and/or framed by a local framer upon arrival. Upon the immediate delivery of the work, we highly recommend you send it directly to your framer for a cautious, professional unrolling of the artwork.

Credit Card Issues
If your credit card is being declined during your purchase, please try out our troubleshooting tips below. If you still experience any problems, we advise that you contact your bank or credit card provider and ask for their advice.

Did your billing address recently change? Did you enter the CVV code correctly? Did you recently get a new card with a new expiration date?

Review your bank’s fraud-aware policies
Your bank will likely flag any suspicious activity on your account, which could include first-time orders or especially high-value purchases (regardless of the available funds on the card)‚ÄĒparticularlly those made online. Your bank may then require you to contact them and authorise the purchase, before they allow you to complete the transaction.

Review your bank’s daily withdrawal limit policy
Most banks have a limit on how much you can charge on your card in one day. If you were to reach this limit, your bank could block your account from any further activity for the day, regardless of the funds available in the account.

 PayPal Issues

PayPal has various security measures put in place to protect their users from fraudulent activity. For this reason, PayPal can occasionally prohibit a buyer from submitting paymenst. If you’re experiencing issues when using your PayPal account, please contact PayPal directly for help, or visit their website for troubleshooting information.

Alternatively, you may choose a different payment method. If you’d like assistance, please call us +447979683901 between the hours of 9:00 AM ‚Äď 6:00 PM Monday to Saturday, or email info@lauraigallery.com

tems in your Shopping Cart will remain there until they are removed or you complete the checkout process. To remove any items you don’t want to purchase, please do the following:

 

Step 1 ‚Äď Click the ‚ÄėShopping Cart‚Äô icon from the Laura I. Art Gallery main menu to view your itemst.

Step 2 ‚Äď Click the ‚ÄėRemove‚Äô link underneath the title of the artwork.

 

Please screen shot our own image

 

Yes, we currently require all users to create an account before purchasing original works and prints on our site. Through your Laura I. Art account, you will be able to: track your purchases; create collections; follow artists and receive updates when they upload any new work; select your favourite works and connect with others from the Laura I. Art Gallery community.

When creating your account, you will register as either a Collector or as an Artist. You will be able to change your account type (from to Collector to Artist and vice versa) at any point  afterwards.

Laura I. Art Galleryl accepts the following payment methods:

  • Visa
  • MasterCard
  • Discover
  • American Express
  • PayPal
  • Bank Wire Transfer (Contact +447979683901 between the hours of 9:00 AM ‚Äď 6:00 PM, Monday to Saturday, or email info@lauraigallery.com for assistance with this)¬†

In some cases, collectors have to pay taxes and customs fees on works they purchase, depending on their country of residence as well as the country the artwork will ship from. Collectors are responsible for paying any applicable customs fees and this is determined based on the artists location, as well as the country the artwork is shipping to.  

¬†For further information about these fees, you should contact your country’s customs office.

If you purchase an original work or limited edition print from laura I. Art Gallery, the work will be delivered straight from the artist’s studio to your provided shipping address.

If there is a specific work you’d like to buy but you require more time to complete your purchase, please send an email to info@lauraigallery.com with “Artwork Reservation Request” in the subject line and please include the following information:

  • Reason for the reservation
  • Title of twork you would like to reserve¬†
  • Artist‚Äôs name
  • Your telephone number¬†

Please know that reservations should only be made if you are committed to purchasing the work. Out of respect for our artists, we don’t allow collectors to reserve works if they are still unsure of whether to make a purchase.

Own Art + Laura I. Art Gallery

Laura I. Art Gallery is excited to announce that we have partnered with OWN ART, offering our customers an easier way to finance their purchases.

As a member gallery of the OwnArt scheme, the interest free loan initiative created by Arts Council England, we can offer interest-free loans to enable you to purchase works of art. This innovate initiative allows art buyers to spread the cost of their purchase, to suit their financial situations. You can start your art collection facilitated by OwnArt today from as little as £10 a month. You can borrow from £100, up to £2,500. The loan should be paid back in 10 interest-free* monthly instalments.

*Typical 0% APR. Offer subject to age and status. Terms and conditions apply.

 

You can buy any work available from the Laura I. Art  Gallery website or the gallery itself. This can be done in person, over the telephone or online, using the OwnArt scheme.

Once you have contacted us, we will sign you on to the OwnArt scheme ourselves.

The OwnArt scheme is an Arts Council England initiative operated by Creative Sector Services CIC, a Community Interest Company, in partnership with Creative Scotland, Arts Council of Northern Ireland and credit provider Hitachi Capital Consumer Finance.

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